MiFIDII, FSA and PCI DSS compliant call recording solutions from Columbus UK.

What are the business benefits of call recording?

By | Business Phone Systems, Business VoIP, Call Recording, Hosted Business Phone Systems, Inbound Call Handling Services, Inbound Call Solutions

What are the business benefits of call recording? With new legislation in the form of MiFID II coming into force for financial services organisations next year plus other ongoing UK and EU compliance requirements (PCI DSS and FSA), there are lots of regulatory reasons for introducing call recording to your business. But it’s not just about compliance; there are plenty…

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How To Balance Your IT And Telephony Priorities

By | Business VoIP, Cloud Services, Cloud Voice, Hosted Business Phone Systems, Hosted Telephony, IT Services, Mobile Services, Voice Services
The Only Constant is Change Today’s IT decision makers are facing a rapidly changing digital landscape. The priorities of IT departments within businesses are evolving, driven by three distinct pressures: The move from the ground to the cloud We’re not using 56k dial up anymore. The ubiquity of high bandwidth data connections has made cloud technology readily available to businesses...
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Horizon Hosted Business Phone System Web Portal Performance Statistics

Phone systems for your mobile workforce

By | Business Phone Systems, Business VoIP, Call Recording, Cloud Voice, Hosted Business Phone Systems, Mobile Services, Voice Services
Discover the limitations of traditional phone systems and learn why you should introduce a feature-rich, flexible alternative. There is no doubt that UK working practices have changed significantly over the last decade and the introduction of government legislation (The Flexible Working Regulations 2014) which gives employees the right to request flexible working has helped to accelerate a shift to remote...
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Image of Cisco IP handset. Hosted Telephony, SIP Trunks, Business Phone Systems and Phone Numbers from Columbus UK.

How does your Hosted Telephony Provider match up?

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, Hosted Telephony
Eight ways to tell if you're not getting the service you deserve from your hosted telephony service provider. Columbus has a wealth of knowledge and experience in the telecoms, data and IT sectors and more specifically in delivering and supporting innovative communications and IT solutions. This allows organisations to concentrate on core competencies, knowing that critical systems and services are...
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Image of Polycom VVx 600 Ip handset with camera attachment from Columbus UK.

SME guide to improving business performance through connected communications

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, Voice Services
An SME's Guide to Improving Business Performance Through Connected Communications Columbus UK provides businesses with a range of communications solutions that work hand-in-hand, covering voice, data and mobile services. By supplying a comprehensive range of connected voice, data and mobile services this gives customers the ability to simplify and consolidate their business communications services, lower operating costs,  increase productivity and...
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What is Horizon and how will it benefit your business?

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, Voice Services
Move your Business Phone System to the Cloud securely and reliably with Horizon. Horizon is the hosted business phone system from Columbus UK and it helps businesses move their telephony to the cloud securely, reliably and with ease. Businesses do not have to rely on ageing phone systems that are situated in an office or place of business. Instead Columbus...
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Image of display monitors illustrating Horizon web portal used for hosted business phone system management.

New Release for Horizon Hosted Phone Systems

By | Business Phone Systems, Business VoIP, Call Recording, Cloud Voice, Hosted Business Phone Systems, Voice Services
New release available now for Horizon Hosted Business Phone Systems The latest service release for Horizon, the Hosted Business Phone System from Columbus UK is available now.  This release focuses on an extensive update to the Advanced Call Recording to make search, call recording retrieval and bulk deletion much simpler and easier to use. The improvements include: Faster searches for...
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Image of Polycom VVX IP handsets. One IP handset in focus in foreground. One IP handset blurred in background.

BT to switch off ISDN network in 2025.

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, SIP Trunking, Voice Services
BT to switch off ISDN network in 2025. In 2015 BT announced their intention to switch off the ISDN network by 2025, but what is replacing it and why? ISDN lines, the stalwart of UK offices across the country for decades have been in decline for some time and hundreds of thousands of ISDN lines are currently being replaced with...
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Image of Polycom VVX IP handsets. One IP handset in focus in foreground. One IP handset blurred in background.

Hosted Business Phone Systems overtake traditional counterparts

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems
Hosted Business Phone Systems overtake traditional counterparts The sale of hosted business phone systems has overtaken the sale of traditional systems at Columbus and these days, you cannot have failed to have noticed that most business applications and services for UK SMEs (Office 365, Dropbox and Salesforce for example) are delivered over a cloud infrastructure. The delivery model has accelerated...
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Image of display monitors illustrating Horizon web portal used for hosted business phone system management.

Hosted telecoms solutions bring agility to UK businesses

By | Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, Voice Services

Hosted Business Phone Systems provide the flexibility and scalability businesses require today. Nowadays business is done at lightning pace and it can be difficult to keep up with your competitors without a greater degree of flexibility throughout your organisation which allows you to respond quickly to changes in your market place, adopt new technology and take advantage of new employment…

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