Columbus Business Broadband
A family of business grade, Internet Access products delivering downstream speeds of up to 24 Mbps.
Business grade performance & reliability
Business only network, business traffic prioritisation, low contention and outstanding UK-based support.
So if you’re looking for Broadband that provides...
Service reliability, value for money and exceptional customer service...
Then our Broadband service is the right choice for you.
Call us on 0333 240 7755 and speak to one of our Broadband experts.
Columbus provides high quality, business broadband services designed to meet the bandwidth and usage needs of today’s businesses. Whether you are a home worker, small business or large organisation, we have a broadband solution to suit your needs precisely.
Business Broadband Service Highlights
- Up to 24 Mbps downstream speed
- Up to 1.3 Mbps (ADSL 2+) or 2.5 Mbps (Annex M) upstream speed
- Flexible usage options
- Flexible contract terms
- Static IP address included
- Business traffic prioritisation
- Pre-configured router provided free of charge on 24 and 36 month contracts
- Hassle free migration process
- Exceptional UK-based support
Download the brochure
Is Business Broadband right for my business?
Our focus is entirely on providing hassle-free, simple to use services for businesses and our customer service is second to none. If you need to talk to us, you won’t ever have to wait in a call queue and we will answer your call very quickly. Call us on 0333 240 7755 and see for yourself.
Columbus provides Enhanced Care packages for business lines and broadband to ensure that we get you back up and running when faults may arise from time to time. When businesses require the fastest possible time to fix on Business Broadband, Enhanced Care provides the additional reassurance a business needs which is backed up by our exceptional customer service. We make sure we fix things in the quickest possible time and communicate clearly and effectively throughout the process.
Columbus Business Broadband is ideal for remote worker locations and provides a business grade service ideal for VPN and remote desktop services.
Columbus Business Broadband is ideal for multi-site businesses such as estate agents, garages, retail outlets, restaurants, bars and surgeries to name a few. It’s a simple process to switch providers and we will help you consolidate services for simpler management, better customer service and improved value.
Business Broadband Frequently Asked Questions
What is the quality like?
Reassuringly our network is designed specifically for business users. We offer a geographical resilient network and prioritise time-critical and business-critical applications at all times.
Is your support team UK based?
When faults do occasionally occur, especially for a business, you need to know that the team supporting your broadband are UK based, well trained and understand the importance of getting your service back up and running as quickly as possible. Customer service is at the heart of our organisation and you will be able to reach us quickly every time. Every member of our support staff is UK based and every team member is taught to set expectations correctly, communicate effectively and above all resolve the issue in the shortest possible time frame.
How long will it take to get my business up and running?
- To switch broadband from another supplier – 10 working days
- To switch broadband and phone line from another supplier – 10 working days
- To install a new line and broadband – 10 working days
- To regrade your existing Columbus Business Broadband service – 5 working days
Is it easy to switch suppliers?
Over time we’ve seen faster broadband speeds becoming more widely available and organisations are better informed of what does and doesn’t represent good service and value. Whether it’s the way a broadband service is performing or the level of support received when an issue arise. We are experts in managing small and large scale migrations and we will work closely with you through every step of the migration process whether it is for a single broadband service or nationwide estate. Our operational expertise combined with our exceptional customer service is a key differentiators.
“Make operational life simpler by switching to a single, reliable and trusted business broadband provider and concentrate on what’s really important to your business.”
What We Deliver…
Outstanding customer service and account management
A single supplier to help you consolidate services and reduce costs
Hassle free switching from your incumbent provider
Excellent network coverage and resilience
Extensive, high quality portfolio of services covering voice, data, mobile and IT
Reduced admin time with a single invoice for all services and a single point of contact
Big savings on multiple service bundles, competitive tariffs and accurate and timely bills
Commercial strength, stability and longevity