Columbus Business Lines and Calls
A range of high quality business line and call services backed up by our outstanding customer service.
Reduce costs, save time and eliminate complexity.
UK based operations and support, hassle-free switching and a single point of contact for all services.
So if you’re looking for...
Service reliability, value for money and exceptional customer service...
Then our Business Lines and Calls service is the right choice for you.
Call us on 0333 240 7755 and speak to the customer service team to discuss your requirements.
Columbus provides high quality business lines and call services designed to meet the usage needs of businesses whatever the size or location. Whether you are a sole trader, small office, mid-size business or large organisation, we have a Business Lines and Calls solution to suit your needs precisely. Columbus has helped many business customers reduce costs, cut complexity and consolidate multiple sites under one account for ease of ongoing management, a single point of contact and outstanding customer service combined with hassle-free switching and great rates.
- Choice of Analogue, ISDN2 or ISDN30 business lines
- Incredibly competitive tariffs for line rental and call charges
- Hassle-free switching
- Keep your telephone numbers
- One point of contact for all services
- One invoice for all services
- Exceptional UK-based support
- Flexible contract terms
- Calls billed per second
- No call set up charges
- No minimum call charges
- Calls billed to 4 decimal places for accuracy
Make an Enquiry. Let's go!
Is Business Lines and Calls right for my business?
There is nothing worse than being stuck in a call queue for long periods of time and being passed between multiple departments and countries to get a relatively straightforward query resolved. Our operations are solely UK based and we only look after business customers. This really does make a big difference to business owners because it gives them the confidence to get on with what’s really important to their business without the time wasted dealing with larger network operators.
You don’t pay a premium for our exceptional customer service. Our line rental charges and call rates are market leading and you will make significant savings on the largest UK network providers by switching to Columbus. Columbus does not apply minimum call charges or call set up charges. We also bill calls to 4 decimal places and on a per second basis. In short we ensure you get the best possible value from our proposition combined with outstanding service.
Like most UK service providers we rely on the Openreach network to deliver some of our Business Line services and faults do occur from time-to-time. Our customer’s perception of our business is only really tested when things go wrong and this gives our customers real insight into how we compare favourably with larger network operators when it comes to fixing issues quickly and communicating clearly throughout. Our customers see the difference every day they deal with us and trust us as a partner to provide not only Business Line and Call services but also Business Phone Systems, Business Broadband, Business Mobile Phones, Business hosting, applications and IT support.
One of our operational strengths is the ability to deliver, manage and support services across multiple sites, however many. If you need to consolidate offices, reduce complexity, reduce costs and need a single point of contact, our hassle-free switching service is right for your business. Call us on 0333 240 7755 to discuss your requirements.
Frequently Asked Questions
Absolutely. We work in partnership with Openreach to provide line and numbering services and your telephone numbers will switch seamlessly when you move to Columbus.
It takes up to 10 working days to move your lines from another provider.
We usually provide savings up to 40% on BT for Business Line rental and call charges. As part of our proposal process, we carry out detailed billing analysis to identify savings which are presented to you in a clear format alongside your new line rental and call charges. If you would like to enquire about our Business Line and Calls service please call us on 0333 240 7755.
“Make operational life simpler by switching to a single, reliable and trusted service provider and concentrate on what’s really important to your business.”
What We Deliver…
Outstanding customer service and account management
A single supplier to help you consolidate services and reduce costs
Hassle free switching from your incumbent provider
Excellent network coverage and resilience
Extensive, high quality portfolio of services covering voice, data, mobile and IT
Reduced admin time with a single invoice for all services and a single point of contact
Big savings on multiple service bundles, competitive tariffs and accurate and timely bills
Commercial strength, stability and longevity