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Columbus Hosted Business Phone Systems

Is your business in need of a technology refresh? Now is a good time to replace outdated, inflexible and expensive to maintain phone systems.


Reduce administration, improve efficiency and save money.

Enjoy the latest features and functionality of an on-premise telephone system without the capital outlay or maintenance costs.


If you’re looking for a Business Phone System that provides...

Superb reliability, flexibility, fantastic always up-to-date features, remote worker and multi-site capability...


Then our Hosted Business Phone System is the right choice for you.

Inclusive calls, free handsets, simple to use, easy to manage. Call us on 0333 240 7755 and speak to a Columbus Hosted Systems expert today.


Business phone systems from Columbus include Horizon, a feature-rich, high performance, hosted business telephone system. Minimal CAPEX, free calls and free handsets. Find out why it’s the market-leading hosted business phone system for UK SMEs.

Business phone systems that offer flexibility, reliability and vast amounts of features at low cost? Introducing Horizon from Columbus.  Horizon is a Hosted phone system, which means there is no on-premise hardware required, everything is expertly managed from our data centres. The service has lots of clever features and an emphasis on control and administration through the web. With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to business telephony and communications, Horizon is suitable for any sized business looking to improve their productivity and image.

Service Highlights

  • An on demand service with no hidden costs
  • Only pay for what you need on a simple per seat basis
  • You’re in control – web based portal for easy management
  • It’s future proof, get new features immediately
  • Feature rich, highly reliable & easily scalable
  • Powered by Broadsoft, global leader in UC software
  • Free handsets with selected Broadband services
  • Broad choice of Polycom, Cisco & Yealink IP handsets
  • Desk phones, soft phones & mobile clients
  • Offers integration with over 20 leading CRM systems
  • Advanced call reporting and wallboard options
  • Auto Attendant, Call Queuing, Call Recording, Music On Hold
  • Ideal for flexible working & multi-site businesses
  • Flexible contract terms & inclusive call bundles

Download the brochure

Are Hosted Business Phone Systems right for my business?

Unlike traditional business phone systems that require expensive upgrades when you reach capacity, Horizon is flexible allowing you to scale up or down easily and you only ever pay for what you need on a per seat basis. Columbus also provides inclusive call bundles and free Polycom and Cisco IP Handsets with selected broadband services. With minimal capital outlay and reduced operating costs, Horizon is ideal for the legal, financial, health, retail, property and manufacturing sectors and many more besides.

We provide everything you need,  handsets, apps, broadband access, core network services, on site set up, training and ongoing support, allowing you to get on with what’s really important to your business.

Horizon provides lots of clever, time-saving features which are managed from an easy-to-use web portal. New users can be set up in minutes, changes to your business call handling can be amended in real-time and out of hours call handling is fully automated using a scheduling service. Additional features such as call recording, advanced call reporting, wallboards and CRM integration can help improve service levels and employee productivity.

Unlike traditional phone systems which may need expensive upgrades when they reach capacity, Horizon is easily scalable as the service is managed from the network. You will also get the latest updates and features as soon as they are released, all in one convenient, simple monthly charge per user.

Horizon is simple to install and allows you to dispense with a physical phone system and it’s simple to manage on a day-to-day basis using the easy-to-use Horizon web portal. It’s also easy to scale the system up or down to suit changing operational requirements. It’s also easy to roll out to remote workers and additional offices without significant expense.

Frequently Asked Questions

Is it expensive to install?

No, unlike traditional business phone systems only a minimal capital outlay is required as there is no physical phone system to install and maintain on the premises.

What is the call quality like?

As with all Hosted Business Phone Systems, call quality is dependent upon the quality and reliability of your broadband service which supports it. That is why we have developed a Broadband service called Assured IP Broadband. Assured IP is a dedicated and fully managed, voice-only broadband service which uses Cisco hardware and is underpinned by a comprehensive service level agreement. By having complete end-to-end control and visibility of the entire IP telephony solution we can provide a consistent, high quality service. Additionally you might be surprised by how cost effective Assured IP can be combined with our free Cisco or Polycom handset offer, call us on 0333 240 7755 to find out more.

Does it support call recording?

Yes. Call recording can be enabled from the Horizon web portal for individual users/DDIs or across hunt groups to cover all of your inbound and outbound call needs. Call recording is also extended to PC and mobile devices when either the PC softphone or mobile client is used for call handling purpose. Call recordings are easily accessible from the Horizon web portal where they can be downloaded to your local network for storage and archiving.

Does Horizon provide advanced reporting options?

Do you know how many calls you receive, how these are being handled and by whom? Horizon offers some key measurements through the web portal’s performance and advanced statistics. More in-depth call management reporting and wall board capabilities for real time views of calls are available as well using a service we offer called Akixi.

Does Horizon support wall board integration?

Through our partnership with Akixi, the leading hosted call management service provider, you can now obtain a data feed for your Horizon service, which will let you export the statistics you need to help manage your business and display them in real-time in a highly configurable wall board format.

Make an Enquiry. Let's go!

“Make operational life simpler by switching to a single, reliable and trusted solution provider and concentrate on what’s really important to your business.”

What We Deliver…

Outstanding customer service and account management

A single supplier to help you consolidate services and reduce costs

Hassle free switching from your incumbent provider

Excellent network coverage and resilience

Extensive, high quality portfolio of services covering voice, data, mobile and IT

Reduced admin time with a single invoice for all services and a single point of contact

Big savings on multiple service bundles, competitive tariffs and accurate and timely bills

Commercial strength, stability and longevity

Need advice on business phone systems? We’d love to help you. Call us on 0333 240 7755. Let's go!