Our inclusive minutes packages on Horizon and SIP Trunk services are subject to our Fair Use Policy outlined below. Should you exceed the Fair Use Policy for three consecutive months, all calls on your account will be chargeable at your standard rates (not just those which exceed the FUP).

Horizon SIP Trunks
Maximum minutes per month* 2000 5000
Of which – maximum minutes to 03 numbers* 300 750

*Minutes are shared across all your Horizon subscriptions or SIP Trunk channels.  So, for example, if you have 10 x Horizon subscriptions, the Fair Usage Policy limit for your account is 20,000 minutes, with a limit on calls to 03 numbers of 3000 minutes.