Category

Voice Services

Voice Services

Image of weather map showing Atlantic storm hitting the UK.

Don’t let the weather get the better of your business in 2015

By Disaster Recovery, Flexible Working, Hosted Business Phone Systems, Inbound Call Handling Services

Is Your Business Ready to cope with Extreme Weather Events? Whilst you could argue we haven’t had much of a summer this year, there is a chill in the air during the evenings which marks the beginning of Autumn in the UK. Whilst the traditional November storms are still a few months off it is worthwhile checking that your business…

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Image of Polycom VVX IP handsets. One IP handset in focus in foreground. One IP handset blurred in background.

Hosted Business Phone Systems overtake traditional counterparts

By Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems
Hosted Business Phone Systems overtake traditional counterparts The sale of hosted business phone systems has overtaken the sale of traditional systems at Columbus and these days, you cannot have failed to have noticed that most business applications and services for UK SMEs (Office 365, Dropbox and Salesforce for example) are delivered over a cloud infrastructure. The delivery model has accelerated...
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Image of Polycom VVX IP handset from Columbus UK.

SIP Trunks on the rise for UK businesses

By SIP Trunking, Voice Services
SIP Trunks have well and truly arrived. SIP Trunks have become the leading next-generation communications solution for UK businesses and the market will continue to grow at a rapid rate, especially since BT announced that they intend to switch off their ISDN network in 2025. Whilst ISDN has been dependable to businesses over the last few decades, it is inflexible...
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Image of Office 365 on iPad from Columbus UK.

Has your business embraced flexible working?

By Broadband, Flexible Working, Hosted Business Phone Systems, Inbound Call Solutions, IT Services, Mobile Services, Remote Working

The UK government’s flexible working laws have been in place since June 2014. Rights that were previously only reserved for carers and those looking after children have now been extended to the wider working population which means that your business is more than likely impacted. Whilst many businesses across the country have embraced flexible working and made the necessary HR…

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Image of display monitors illustrating Horizon web portal used for hosted business phone system management.

Hosted telecoms solutions bring agility to UK businesses

By Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems, Voice Services

Hosted Business Phone Systems provide the flexibility and scalability businesses require today. Nowadays business is done at lightning pace and it can be difficult to keep up with your competitors without a greater degree of flexibility throughout your organisation which allows you to respond quickly to changes in your market place, adopt new technology and take advantage of new employment…

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Image of lock which repesents security for business phone systems.

10 ways to secure your business phone systems

By Business Phone Systems, Business VoIP, Cloud Voice, Hosted Business Phone Systems

Business Phone Systems – Security Best Practice If your business phone system is not managed properly and system security is weak, it could be vulnerable to hacking. Historically, there is a high risk of PBX fraud as a result of hacking attempts on business phone systems during holiday periods. This is due to business premises being left empty for longer…

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Business Telephone Numbers – Ofcom changes July 2015

By Inbound Call Handling Services, Inbound Call Solutions, Non Geographic Calling Services

Business Telephone Numbers – Important Ofcom Changes If your organisation uses business telephone numbers such as non-geographic service number for customers to contact you beginning 08, 09 or 118 you need to be aware of changes to how these numbers operate and are charged. Ofcom are introducing a new system which will provide greater confidence to callers by enabling organisations…

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