Voice Services
Does your business have an up-to-date Disaster Recovery Plan? With the latest business communications and technology solutions and a mobile-enabled workforce, businesses need not suffer during the annual UK winter storms. UK storms impact As the winter storm season begins this year, all businesses should be thoroughly prepared because none of us know with any meteorological precision what is…
Music on Hold can make the difference Could your business be missing a trick when it comes to welcoming customers who connect with you over the phone? Here are our top five reasons you should be installing a professional music on hold and audio greeting today. Your telephone system is a doorway to your business where first impressions really do…
PCI DSS Compliance The UK Government’s Cyber Security Breaches Survey 2017* revealed that nearly half of all UK businesses had suffered a cyber breach in the previous 12 months with small businesses hit particularly hard by attacks. With more stringent data protection laws in the form of the EU’s new General Data Protection Regulation (GDPR) coming into force in May…
Hosted Phone System Promotion As working practices have altered dramatically over the last decade, more businesses need communications technology which affords them increased flexibility for employees that work on the move or from home for example. Columbus provides a hosted phone system called Horizon which is great for businesses as it is quick to deliver, easy to manage and very…
What are the business benefits of call recording? With new legislation in the form of MiFID II coming into force for financial services organisations next year plus other ongoing UK and EU compliance requirements (PCI DSS and FSA), there are lots of regulatory reasons for introducing call recording to your business. But it’s not just about compliance; there are plenty…
