Hosted Phone Systems from Columbus UK include a variety of Disaster Recovery options as standard so if your workers are snowbound they can still work as if they were in the office.

Hosted phone system helps luxury eyewear retailer beat the ‘Beast From The East’

By | Disaster Recovery, Hosted Phone Systems, Hosted Telephony, Inbound Call Solutions, Mobile Services, Remote Working
S truck by the worst snowstorms in over a decade and unable to get to work for three days, learn how it was business as usual for Pretavoir staff using the Horizon hosted phone system and mobile apps from Columbus UK. The ‘Beast From The East’ Arrives in the UK Overnight on Wednesday, 28th February, unprecedented amounts of snow fell...
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PCI DSS Compliance solutions from Columbus UK

Is it time you tackled your PCI DSS compliance?

By | Call Recording, Inbound Call Handling Services, Inbound Call Solutions, Legislation and Compliance, PCI Compliance, PCI DSS

PCI DSS Compliance The UK Government’s Cyber Security Breaches Survey 2017* revealed that nearly half of all UK businesses had suffered a cyber breach in the previous 12 months with small businesses hit particularly hard by attacks. With more stringent data protection laws in the form of the EU’s new General Data Protection Regulation (GDPR) coming into force in May…

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MiFIDII, FSA and PCI DSS compliant call recording solutions from Columbus UK.

What are the business benefits of call recording?

By | Business Phone Systems, Business VoIP, Call Recording, Hosted Business Phone Systems, Inbound Call Handling Services, Inbound Call Solutions

What are the business benefits of call recording? With new legislation in the form of MiFID II coming into force for financial services organisations next year plus other ongoing UK and EU compliance requirements (PCI DSS and FSA), there are lots of regulatory reasons for introducing call recording to your business. But it’s not just about compliance; there are plenty…

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Disaster Recovery advice for business telecoms during storms and flooding

By | Data Services, Disaster Recovery, Hosted Business Phone Systems, Inbound Call Handling Services, Inbound Call Solutions, IT Services, Voice Services

Does your business have an up-to-date Disaster Recovery Plan? With the latest business communications and technology solutions and a mobile-enabled workforce, businesses need not suffer during the annual UK winter storms.   UK storms impact As the winter storm season begins this year, all businesses should be thoroughly prepared because none of us know with any meteorological precision what is…

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Image of Akixi wallboard on iPad from Columbus UK.

Hosted Call Centre solution launched by Columbus UK.

By | Business Phone Systems, Columbus UK, Hosted Call Centre, Inbound Call Handling Services, Inbound Call Solutions, Voice Services

Columbus UK launches Hosted Call Centre solution for UK small and medium-sized businesses. As an add-on to their highly popular Hosted Business Phone System called Horizon, Columbus UK has launched a very powerful and scalable hosted call centre solution for UK businesses. The service is called Horizon Call Centre and it is the latest edition to their growing Business Voice…

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Image of Office 365 on iPad from Columbus UK.

Has your business embraced flexible working?

By | Broadband, Flexible Working, Hosted Business Phone Systems, Inbound Call Solutions, IT Services, Mobile Services, Remote Working

The UK government’s flexible working laws have been in place since June 2014. Rights that were previously only reserved for carers and those looking after children have now been extended to the wider working population which means that your business is more than likely impacted. Whilst many businesses across the country have embraced flexible working and made the necessary HR…

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Business Telephone Numbers – Ofcom changes July 2015

By | Inbound Call Handling Services, Inbound Call Solutions, Non Geographic Calling Services | No Comments

Business Telephone Numbers – Important Ofcom Changes If your organisation uses business telephone numbers such as non-geographic service number for customers to contact you beginning 08, 09 or 118 you need to be aware of changes to how these numbers operate and are charged. Ofcom are introducing a new system which will provide greater confidence to callers by enabling organisations…

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